Posts Tagged ‘whmcs billing system’

WHMCS Billing System & Vision Helpdesk Login Share / Integration

Saturday, July 19th, 2008

WHMCS Billing System — WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more.

Vision Helpdesk — Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them.

WHMCS & Vision Integration

WHMCS Billing System & Vision Helpdesk Login Share / Integration

We support three modules under this integration -

a) Login Share

Login Share plug-in allows your users to bypass the login registration process for their support area. If enabled your users can use one common login details for login to WHMCS billing system and Vision Helpdesk.

b) Auto Custom Fields

This allows Vision to pull client information (Package type, Server Ip, Domain name, Control Panel User & Password and more) from WHMCS enabling support staff to view client information in helpdesk whenever client post a ticket.

Auto Custom fields

c) Overriding WHMCS Support Module.

Vision not only supports login share and auto custom fields but goes one step ahead - It overrides whmcs inbuilt support module, view tickets, submit tickets, knowledge base articles, downloads, announcements and search options.

Submit Ticket

Submit Ticket

View Ticket

View Ticket

Ticket List

Ticket List

The integration is simple and does not require any technical expertise or coding knowledge - click here to check detailed steps for integration.