WHMCS Billing System — WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more.

Vision Helpdesk — Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them.

WHMCS & Vision Integration

We support three modules under this integration -

a) Login Share

Login Share plug-in allows your users to bypass the login registration process for their support area. If enabled your users can use one common login details for login to WHMCS billing system and Vision Helpdesk.

b) Auto Custom Fields

This allows Vision to pull client information (Package type, Server Ip, Domain name, Control Panel User & Password and more) from WHMCS enabling support staff to view client information in helpdesk whenever client post a ticket.

c) Overriding WHMCS Support Module.

Vision not only supports login share and auto custom fields but goes one step ahead - It overrides whmcs inbuilt support module, view tickets, submit tickets, knowledge base articles, downloads, announcements and search options.

Submit Ticket

View Ticket

Ticket List

The integration is simple and does not require any technical expertise or coding knowledge - click here to check detailed steps for integration.

Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like:

• Kayako Support Suite
• Kayako eSupport
  
• Cerberus
• WHMCS
• Support Trio (under development)

Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that save time and efforts.

The migration tool is robust, user-friendly, and extensible migration process ensuring reliability and data integrity.

It takes just two simple steps to transfer your data from your old helpdesk to vision helpdesk.

Step 1 : You need to provide your old helpdesk database login details.

Step 2 : Decide which department tickets from old helpdesk should go to respective departments on Vision.

Benefits of switching to Vision Helpdesk:

• Feature rich and easy to use helpdesk.
• Platform Independent.
• Increased Productivity — Appropriate use of PHP-Ajax reduces page loads drastically and overall ticket solving speed goes high - Don’t believe? then you must check our online demo.
• Fast & Reliable Support.
• Scheduled development based on feature requests and changing technology.
• And much more..

We are always looking for comments and feedback’s to make Vision more and more better — If you think you have some new ideas that can enhance Vision Helpdesk further please post feature requests here.