The most awaited first stable version of Vision help desk “Vision 1.0” is now released. It has a great significance to every single person involved with it.

Vision stable release includes key features like -

• Manage Multiple Domains/Companies
• Inbuilt Anti Virus Tool
• Migration Tool
• Multi-Language
• AJAX Based Rich User Interface
• Login Integration
• Report Generation
• Scrap Book & Private Messaging
• Client Side Quick Search Facility
• Online Issue Tracking
• Knowledge Base
• Troubleshooting
• Downloads
• News
• Service Level Agreements
• Escalations and much more..

Vision license is available in leased and owned with and without branding options. You can purchase it from — http://www.thevisionworld.com/purchase.html

Free trial and online demo are available at –

• 7 Day’s Free Trial on our server
• Online Demo
• Evaluation Version

If your feature suggestion or module was not implemented, please keep the valuable comments coming as our development is based on your suggestions.

The stable release is not an end!! — there is still more to come with upcoming version’s so stay tuned…

Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like:

• Kayako Support Suite
• Kayako eSupport
  
• Cerberus
• WHMCS
• Support Trio (under development)

Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that save time and efforts.

The migration tool is robust, user-friendly, and extensible migration process ensuring reliability and data integrity.

It takes just two simple steps to transfer your data from your old helpdesk to vision helpdesk.

Step 1 : You need to provide your old helpdesk database login details.

Step 2 : Decide which department tickets from old helpdesk should go to respective departments on Vision.

Benefits of switching to Vision Helpdesk:

• Feature rich and easy to use helpdesk.
• Platform Independent.
• Increased Productivity — Appropriate use of PHP-Ajax reduces page loads drastically and overall ticket solving speed goes high - Don’t believe? then you must check our online demo.
• Fast & Reliable Support.
• Scheduled development based on feature requests and changing technology.
• And much more..

We are always looking for comments and feedback’s to make Vision more and more better — If you think you have some new ideas that can enhance Vision Helpdesk further please post feature requests here.

TheVisionWorld.com has announced free Vision helpdesk license for beta testers who provide quality feedback or help finding bugs.

Vision Helpdesk is well-organized and logically constructed system that provides a vast feature set clients can depend on. Key features are - Multiple Domains/Companies, Inbuilt Antivirus Tool, Handy Tool Bar, Migration Tool, AJAX Based Rich User Interface, Online Issue Tracking, Login Integration , Service Level Agreements, Report Generation, Scrap Book & Private Messaging and Client Side Quick Search Facility.

Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them” said company HR Preeti Sharma.

Beta testers can signup for evaluation version at — http://www.thevisionworld.com/purchase.html

More Information at: - http://www.thevisionworld.com/blog/