Posts Tagged ‘email management’

Vision help desk now breaks language barriers with its “Multi-Language” feature!!

Monday, August 4th, 2008

TheVisionWorld.com providers of advanced help desk software “Vision”, today announced another crucial feature “Multi-Language” Vision is an extensive web-based help desk software that empowers organizations to gain maximum control over their inbox and offers effective methods for managing Emails, Client Communication, Online Issue Tracking, Knowledgebase, Troubleshooting, News, Downloads, SLA, Escalations, Reports and much more..

Company claims that “Multi - language feature will enable organizations to offer support (emails / tickets) to their clients in their respective language.”

Company HR. Preeti Sharma said “The feature is easy to use and does not require any technical expertise” adding to this she said “With multi-language feature Vision will now break language barriers for organizations which helps to extend their operations for non-English users too.” In continuation to multi-language feature she shared few words about Vision color themes by saying, “Vision is not just feature rich; with new set of color themes for client panel it makes Vision help desk design rich as well”

For more information please visit :- http://www.thevisionworld.com/blog/

Multiple Domains/Companies Helpdesk

Wednesday, July 9th, 2008

The well-organized and logically constructed interface allows users to add multiple domains/companies and further easily access and manage them all from one place.

Multiple Domains/Companies

Better controls are definitely achieved due to the centralized nature of the system which in turn is easy and has low maintenance.

Control - Staff Access Rights

Not only you can add multiple companies and manage them but you can also organize staff as per respective company that means you can assign staff particular rights and controls over more then one department and further domain.

Vision adding staff

The best part is you can combine it all into one central place!