Rancho Santa Monica Developments Inc. (OTCBB: RSDV) (”RSDV”) and AptHost.com Communications USA Ltd. (”AptHost”) announce a partnership agreement with TheVisionWorld.com.
AptHost, a leading provider of shared, reseller, vps and dedicated hosting services partnered with TheVisionWorld.com, a provider of helpdesk software. The announcement will allow AptHost to offer Vision Helpdesk software to all Reseller Hosting clients, at no additional cost.

Vision Helpdesk is newly released software, owned and operated by ThinkSoftwares.net. The helpdesk software offers effective methods for managing emails, troubleshooting, news, downloads, and more. The new partnership will add value to AptHost’s line of reseller hosting packages.

“We are excited to announce this partnership as this added feature will allow us to continue to grow at an exciting pace while staying ahead of the competition by offering our clients the latest in technological innovations such as this free helpdesk software feature,” stated Brian French, president and CEO of AptHost.

RSDV is expecting to complete the acquisition of AptHost by November 30th, 2008, RSDV’s year end. AptHost received another record month in revenue, surpassing its previous month of sales in October with plans for expansion into new vertical markets. No changes in personal in AptHost are expected after the acquisition is completed.

About AptHost.com

Founded in 2001, AptHost.com started its enterprise on the web in early 2003. Since then, AptHost.com has become a leading provider of Linux-based web hosting services for Personal, Small, and Medium Sized businesses.

About TheVisionWorld.com

Operating as a subsidiary company under ThinkSoftwares.net, TheVisionWorld.com was created to attend to the needs of ever-growing small businesses to tackle the toughest of support problems.

Ping! Zine, the leading web hosting magazine publisher, today announced their new partnership with TheVisionWorld.com. With this partnership Ping! Zine will now offer “Free Vision Helpdesk Annual License” as a gift to their magazine readers and subscribers.

Vision Helpdesk is the ultimate modern help desk software, capable of handling multiple companies with various support areas and organize staff to their zones allowing the highest efficiency for support ticket replies. “Vision” provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive Helpdesk solution that satisfies most of the IT service management requirements.

“Since 2002, our readers have valued Ping! Zine’s central role in providing thoughtful news and analysis of the hosted services industry. Today we’re excited to join forces with our sponsor, Vision, to offer its next-generation Help Desk software for free, a $199 value,” said Keith Duncan, publisher of Ping! Zine Web Hosting Magazine.

“Ping! Zine needs no introduction, we know it’s one of the most widely read print magazine for the web hosting industry. Ping! Zine currently distributes to over 45,000 plus readers. What better way to reach the webhosting market?” said Preeti Sharma, HR at TheVisionWorld.com.

For more information about Ping! Zine please visit - http://PingZine.com Also check out Vision Helpdesk Screenshots, Online Demo & Free Trial at http://TheVisionWorld.com

TheVisionWorld , providers of an extensive web-based helpdesk software “Vision - helpdesk”, today announced their new partnership with WebHostingChat , one of the leading Web Hosting discussion forums.

Partners

“Vision” is a promising helpdesk software, having a potential to deliver features that any organization needs to manage their day to day customer care and support activities. “Vision” provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive Helpdesk solution that satisfies most IT service managment requirements.

“We always urge to help WebHostingChat members by all possible means to improve their business. With this partnership, we can now offer Free Vision Helpdesk Annual License to our most active members. ( Eligibility - A member should have minimum 100 posts on WebHostingChat)”, said WebHostingChat
CEO - David Kathir”.

A helpdesk plays an important role for a company, it not only opens communication channel between customers and the company but acts as a central hub for help and information for both customers and company employees. Keeping this in mind, Company HR. Preeti Sharma comments, “We’re really excited with this partnership since the major client base for “Vision” is definitely the Webhosting Sector. We  view our partnership with WebHostingChat as an important step forward in our continuing goal to make “Vision” more widely available to businesses of all sizes.”

The company states that - “Vision help desk is a comprehensive web-based help desk software that empowers organizations to gain maximum control over their inbox and offers effective methods for managing Emails, Client Communication, Online Issue Tracking, Knowledgebase, Troubleshooting, News, Downloads, SLA and Escalations”. It claims — “The key features of Vision help desk are Manage Multiple Domains/Companies, Inbuilt Antivirus Tool, Migration Tool, Multi-Language, AJAX Based Rich User Interface, Sharing Logins, Report Generation, Scrap Book & Private Messaging, Client Side Quick Search Facility and much more”.

It further explains that the “Vision install procedure is a simple web-based process done within few clicks. An installation document is also available for download at the company’s website. The company described that Vision offers two separate interfaces-an end user section, and an administrator section with an easy-to-use interface”.

“Beta version of Vision has earned a well-deserved reputation as a high performance, comprehensive web-based help desk software that is highly intuitive and easy to use” said Company HR. Preeti Sharma. She added “We are excited to see Vision has emerged as powerful and promising help desk software in the market after aggressive beta testing.”

The company offers 7 days free trail and one month free evaluation version for users to test before they purchase it — more details about Vision can be found at company website — http://www.thevisionworld.com/

TheVisionWorld.com providers of advanced help desk software “Vision”, today announced another crucial feature “Multi-Language” Vision is an extensive web-based help desk software that empowers organizations to gain maximum control over their inbox and offers effective methods for managing Emails, Client Communication, Online Issue Tracking, Knowledgebase, Troubleshooting, News, Downloads, SLA, Escalations, Reports and much more..

Company claims that “Multi - language feature will enable organizations to offer support (emails / tickets) to their clients in their respective language.”

Company HR. Preeti Sharma said “The feature is easy to use and does not require any technical expertise” adding to this she said “With multi-language feature Vision will now break language barriers for organizations which helps to extend their operations for non-English users too.” In continuation to multi-language feature she shared few words about Vision color themes by saying, “Vision is not just feature rich; with new set of color themes for client panel it makes Vision help desk design rich as well”

For more information please visit :- http://www.thevisionworld.com/blog/

Vision helpdesk (thevisionworld.com), a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and further allows maximum control over them, WHMCS (whmcs.com) being a complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses, a combination that makes an easy to use client system.

Vision integration with WHMCS mainly covers three modules; Sharing Logins, Auto Custom Fields and Overriding WHMCS inbuilt support module. This easy to integrate system opens two way communication between WHMCS and Vision, allowing access to a client’s ticket information from WHMCS and the complete detailed billing information that is displayed in Vision.

“Integration of two software’s plays an important role in today’s online business. The integration not only increases the features but also improves control over the operations flow. Keeping this in mind we are looking forward to integrate Vision with other leading software’s that will benefit users to a large extent in their day to day helpdesk activities” says company HR Preeti Sharma.

For more details on how WHMCS integration works please visit –
http://thevisionworld.com/blog/