Comments on: Advance Billing Module | Pay Per Ticket | Pre Paid Billing | Paid Support | Auto Billing Time Tracker

By: mark

mark — Thu, 09 Dec 2010 08:13:37 +0000

I’m looking for different fees for each ticket.

By: Vision Helpdesk

Vision Helpdesk — Tue, 07 Dec 2010 13:50:45 +0000

With current version you can bill customers per ticket, per hour, per minute – Do you have different fees for each ticket or same fee for all tickets ?

Time tracking is used for internal staff purpose – clients don’t see that.

Let us know if you have more questions..

By: mark

mark — Tue, 07 Dec 2010 01:12:42 +0000

So, if the ticket system is being used as a quotation system – can each ticket have a unique fee charged to it?

Additionally, can we use the time tracking w/o customer seeing how long we’ve spent? Just for internal usage.

Thanks

By: Vision Helpdesk V2.7.2 Stable Released | Vision Helpdesk | Satellite Helpdesk | Web Based Php Ajax Help desk | Online Webhosting Support Helpdesk Software

Mon, 02 Aug 2010 08:07:34 +0000

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