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Vision Helpdesk V2.7.2 stable release includes the long awaited Advance Billing Module — the feature allows you to offer Paid Support to your customers – that is you can bill your customers ticket with various options — a) Per Ticket b) Per Minute c) Per hour etc. The feature also allows you to configure Pre Paid Billing or Post Paid Billing.

Additionally, you can integrate with various billing softwares example WHMCS | Blesta to generate invoice.

• Auto and Manual billing time tracking for ticket — This will auto calculate billing time for a ticket based on the amount of time staff has worked on that ticket.

Timer

• Billing Rates — per ticket | per minute | per hour
• Multiple Currency Support — Add your own currency to billing module.
• Pre Paid billing — Add Credits to user accounts and use the credit while solving tickets.

Billing Settings

• Billing Notes – Add Billing Notes to Tickets.

Add Billing Note

Billing Note

• Billing Reports — Fetch various Billing reports.

Per User Invoice Listing