Satellite Helpdesk
manage support for multiple companies at one place
Ajax Interface
high speed results, decrease in user delay & decrease in bandwidth usage
Paid Support
add billing notes, create invoice & track payments
eMail Parser
parse email into ticket, two-way email parsing, pre and post email parsing, catchall rules
Anti-Spam
vision helpdesk integrates with mollom to combat spam!!
Plugin Architecture
api, hooks, plugins allows seamless integration with 3rd party softwares
Multi-Language
provide support to your clients in their own language
Login Integration
single login for vbulletin, smf, wordpress, whmcs, joomla, blesta, clientexec and much more..
Google Apps
configure your google hosted emails with vision helpdesk
SLA & Escalation
offer your clients guaranteed ticket response and resolution time
Reports Generation
staff performance, sla, work summary, response time, performance and much more..
Migration Tool
easy to migrate from existing helpdesk like kayako, cerberus, whmcs, perldesk and auracle










