Vision Helpdesk

Vision Helpdesk is a Leading Ajax Web-Based True Satellite Helpdesk, It allows you to manage support for multiple companies from one place.

In a nutshell Vision is about High Speed Performance,  Security,  Reliability, Scalability,  Portability and User-Friendliness. Vision Helpdesk reflects the state of the art in web based helpdesk solutions. It well derives benefits of latest Web2.0 technology and equip support staff with fast, secure and user-friendly interface. It is extensively designed with PHP Ajax that offers user-experience improvement, decreasing user delay, decrease in bandwidth usage, high speed results and loads of features listed below :

Vision Helpdesk Key Features

• Satellite Helpdesk | Multi-Domain Helpdesk
• Anti-Spam
• Robust e-Mail Parser ( Two way e-mail Parsing* | Pre and Post Parser*)
• AJAX Based Rich User Interface
• Paid Support | Ticket Pay Module ( Integration with WHMCS | Blesta | Add Billing Notes | Create Invoice | Track Payment status much more)
• Plugin Based (Allows you to enable or disable various plugins)
• Multi-Language
• Auto Helpdesk Ticket Migration Tool (Allows you to migrate Helpdesk’s like Kayako Support Suite | eSupport | Cerberus | WHMCS etc)
• Inbuilt Antivirus Tool
• Auto Upgrades & Installation
• Google Apps | Google Hosted Emails (POP3 & IMAP SSL)
• Scrap Book & Private Messaging
• Submit / Reply Tickets Using Your Favorite Email Client
• Customized Tool Bar
• Service Level Agreements
• Report Generation
• Online Issue Tracking
• Custom Fields
• Ticket Escalation
• Login Integration (WHMCS | PleskBilling | ClientExec | Blesta | Wordpress | Vbulletin | SMF | Joomla | OsCommerce and much more..)
• Configurable Client Portal
• Client side quick search facility
• eMail Ticket Alerts | SMS Alerts
• Useful Tools : KnowledgeBase | Downloads | Predefined | News | Troubleshoot Advance Search | Alerts | Filters | Labels | Flags | Address Book | Calendar

Switch to Vision Helpdesk

Auto Helpdesk Ticket Migration Tool – Vision Helpdesk supports Migration Tool for Kayako | Cerberus | WHMCS — The migration process is automated and takes just 3 simple steps.  It’s not just that!! If you are migrating from any competitive helpdesk you get 20 % discount.

Whatever the size of your operation and the scale of your business, Vision has a solution!

Evaluate if Vision helpdesk is suitable for you Business

• Vision Helpdesk Online Demo
• Free 30 days Evaluation Version

If you have more questions please contact our Live Chat operator or email us — Our Sales Team will be glad to help you.