Vision Helpdesk

Lightning Speed Helpdesk Vision 2.0 beta Launched

What is Vision 2.0 Helpdesk all about?

In a nutshell Vision 2.0 is about High Speed Performance, Security, Reliability, Scalability, Portability and User-Friendliness. Vision 2.0 reflects the state of the art in web based helpdesk solutions. It well derives benefits of latest Web2.0 technology and equip support staff with fast, secure and user-friendly interface. It is extensively designed with PHP Ajax that offers user-experience improvement, decreasing user delay, decrease in bandwidth usage, high speed results and loads of features listed below :

Vision Key Features

Satellite Helpdesk | Multi-Domain Helpdesk
Robost Mail Parser
AJAX Based Rich User Interface
Paid Support (Add Billing Notes | Create Invoice | Track Payment status much more)
Plugin Based (Allows you to enable or disable various plugins)
Multi-Language
Easy Migration Tool (Allows you to migrate Helpdesk’s like Kayako Support Suite | eSupport | Cerberus | WHMCS etc)
Inbuilt Antivirus Tool
Auto Upgrades & Installation
Google Apps | Google Hosted Emails (POP3 & IMAP SSL)
Scrap Book & Private Messaging
Submit / Reply Tickets Using Your Favorite Email Client
Customized Tool Bar
Service Level Agreements
Report Generation
Online Issue Tracking
Custom Fields
Ticket Escalation
Login Integration
3rd Party Live Chat Integration (CCS | LivePerson | ProvideSupport)
Configurable Client Portal
Client side quick search facility
Useful Tools : KnowledgeBase | Downloads | Predefined | News | Troubleshoot Advance Search | Alerts | Filters | Labels | Flags | Address Book | Calender

Whatever the size of your operation and the scale of your business, Vision has a solution!

Evaluate if Vision is suitable for you Business click here to launch Vision Online Demo — You can also test Vision helpdesk on your server by ordering our Free Evaluation Version.

If you have more questions please contact our Live Chat operator or email us — Our Sales Team will be glad to help you.